ProfCarol Mills

Carol Mills is a highly respected chief executive with unrivalled experience across the public, private. non-profit and university spheres. Her leadership career has covered a diversity of public policy and public administration areas including social and affordable housing, sport and recreation, arts and heritage administration liquor and gaming regulation, disability services, ageing, children services and Aboriginal affairs.

Prior to being appointed as Director, Institute of Public Policy And Governance at UTS, Carol had over 20 years experience in a range of executive roles in the public sector. This included the Chief Executive positions of Director General, Communities NSW and Department of Arts, Sport and Recreation in the New South Wales public sector and Secretary, Department of Parliamentary Services, Canberra. She was also Deputy Director General in the Department of Housing and Ageing, Disability and HomeCare, and the inaugural head of the Office of Community Housing.

Carol has achieved outstanding results in driving major policy, program and organisational reforms in a series of challenging and high profile roles. She applies a strong focus on improving customer service, risk management, governance and financial performance to achieve lasting business improvement. Her expertise is built on effectively combining strategic and practical approaches to policy making, evaluation, management and change.

Carol has been responsible for multi-billion dollar budgets and thousands of staff. She has overseen some of the country first accreditation system for community housing; responsible for Liquor and Gaming regulation and reform across NSW; Combat Sports Regulation and extensive work in boarding house and tenancy legislation.

Carol has tertiary qualifications in Economics, Management, Public Policy and Philosophy. She is a Graduate of the Australian Institute of Company Directors and a member of the Australian Evaluation Society, the International Council of Museums and Museums Australia.