Discipline of Marketing
PEOPLE
- Senior Lecturer
- Discipline of Marketing
- Senior LecturerDiscipline of Marketing
Dr. Jake An is Senior Lecturer at the UTS Business School, University of Technology Sydney, where he joined in April 2022. His research focuses on transforming data into societal value, with particular emphasis on how emerging technologies can amplify positive social impact. His work examines how digital tools—such as goal-enabling technologies and social investing platforms—can improve consumers’ financial wellbeing and influence broader societal outcomes.
Dr. An’s research has been published in leading international peer-reviewed journals including the Journal of Marketing Research, Management Science, and the Journal of Marketing. His work has received international recognition, including the Shelby D. Hunt/Harold H. Maynard Award (2023), which honors the Journal of Marketing article published that year with the most significant contribution to marketing theory.
Before joining UTS, Dr. An completed a Bachelor of Commerce (First Class Honours) and PhD in Marketing at the University of New South Wales (UNSW) in 2013 and 2018, respectively. From 2017 to 2022, he led research and development at Raiz Invest, a fintech company serving more than 600,000 active customers, where he worked on data-driven innovations to enhance financial decision-making and customer outcomes.
Dr. Jake An is Senior Lecturer at the UTS Business School, University of Technology Sydney, where he joined in April 2022. His research focuses on transforming data into societal value, with particular emphasis on how emerging technologies can amplify positive social impact. His work examines how digital tools—such as goal-enabling technologies and social investing platforms—can improve consumers’ financial wellbeing and influence broader societal outcomes.
Dr. An’s research has been published in leading international peer-reviewed journals including the Journal of Marketing Research, Management Science, and the Journal of Marketing. His work has received international recognition, including the Shelby D. Hunt/Harold H. Maynard Award (2023), which honors the Journal of Marketing article published that year with the most significant contribution to marketing theory.
Before joining UTS, Dr. An completed a Bachelor of Commerce (First Class Honours) and PhD in Marketing at the University of New South Wales (UNSW) in 2013 and 2018, respectively. From 2017 to 2022, he led research and development at Raiz Invest, a fintech company serving more than 600,000 active customers, where he worked on data-driven innovations to enhance financial decision-making and customer outcomes.
- Academic
- Graduate Research Student
- Discipline of Marketing
- Graduate Research StudentDiscipline of Marketing
- Higher Degree by Research
- Lecturer
- Discipline of Marketing
- LecturerDiscipline of Marketing
Dr. Nigel R. Bairstow is a researcher and academic at the University of Technology Sydney (UTS). His expertise encompasses consumer and business marketing relationships, international business in the Asia-Pacific region, and both online and offline retailing.A primary focus of Dr. Bairstow's research is alienation theory, examining its effects on individual and collective well-being. He provides valuable insights into how communication frequency and conflict impact relationship quality and contribute to feelings of alienation. His goal is to offer practical solutions for enhancing overall relationship quality.Dr. Bairstow's work bridges the gap between academic theory and real-world application, providing valuable perspectives for businesses aiming to improve their customer relationships. He is also passionate about inspiring and mentoring students and engaging with industry professionals to collaborate on real-world problems.Dr. Nigel R. Bairstow is a researcher and academic at the University of Technology Sydney (UTS). His expertise encompasses consumer and business marketing relationships, international business in the Asia-Pacific region, and both online and offline retailing.A primary focus of Dr. Bairstow's research is alienation theory, examining its effects on individual and collective well-being. He provides valuable insights into how communication frequency and conflict impact relationship quality and contribute to feelings of alienation. His goal is to offer practical solutions for enhancing overall relationship quality.Dr. Bairstow's work bridges the gap between academic theory and real-world application, providing valuable perspectives for businesses aiming to improve their customer relationships. He is also passionate about inspiring and mentoring students and engaging with industry professionals to collaborate on real-world problems.- Academic
- Media enquiries
Disciplines- Marketing
- Globalisation and culture
- Industry Fellow
- Discipline of Marketing
- Industry FellowDiscipline of Marketing
Current positions:
Associate of the Faculty, School of Business, UTS
Adjunct Professor, International School of Business, University of Economics, Ho Chi Minh City, Vietnam
Adjunct Professor, Phranakhon Rajabhat University, Bangkok, Thailand
Positions previously held at UTS include: Head of the School of Marketing (1992-98, 2005-07); Associate Professor (1990-2008); Director, Postgraduate Programs; Director, UTS/Mahidol double degree Masters Program; and, Director, Centre for International Business.
Other academic positions: Visiting Professor of International Business at both Penn State and Michigan State Universities, USA.
Teaching, research and consulting activities have been in the area of international/global marketing, with a particular focus on the internationalisation of organisations in the Asian region.
Published widely in the area - publications include peer-reviewed journal articles, contributions to books, book reviews and monographs, and conference papers and presentations. More recent research includes studies of the impact of the Internet on the internationalisation of firms in emerging markets, business relationship quality in developing markets, as well as global branding and signaling in such markets (including China, Vietnam and Thailand).
Extensive supervision experience at the PhD and Masters levels. Membership of Editorial Boards have included: International Marketing Review, Journal of Business-to-Business Marketing, Journal of International Marketing.
Pioneered and established the undergraduate and postgraduate programs in international marketing at UTS (e.g. Master of Business in International Marketing), and was instrumental in establishing the Market Strategy and Information Technology Group (MSAT) and the Centre for International Business (in association with the Australian Institute of Export). Led the establishment of a double degree Masters Program in Thailand - a strategic alliance between UTS and Mahidol University offering Business (Marketing) and Management degrees.
Established strategic alliances and partnerships between UTS and universities in Thailand, China and Vietnam.
Extensive experience in teaching courses and delivering seminars in many countries (including the USA, China, Singapore, Sri Lanka, Thailand and Vietnam). Teaching has focused on international marketing, international business, marketing management and strategy across undergraduate, post graduate (including MBA and Executive MBA), and industry-based programs.
Extensive experience in managing and conducting over 100 commercial market research projects (including feasibility studies, entry and expansion strategies) for Australian public and private sector organisations in the Asian region (as well as in Europe, South Africa and South America) over 3 decades.
Memberships of professional societies have included: Australia Thailand Business Council; Decision Sciences Institute; Academy of International Business; European Marketing Academy; American Marketing Association; The Australian Institute of Export; the Market Research Society of Australia; and, the Consortium of International Marketing Research.
Prior to an academic career, held management positions with large Australian industrial and consumer goods companies.
Current activities include:
University of Technology, Sydney - teaching International Marketing in Shanghai (UTS/Shanghai University); investigation of business development activities in Thailand and Vietnam for UTS Commercial; student recruitment in India for School of Business, UTS.
University of Economics, Ho Chi Minh City - providing advice on UEH's internationalization and development of relationships with foreign partners, advice on postgraduate business programs (including DBA and PhD programs), as well as teaching postgraduate courses in Management Skills, International Marketing (Executive MBA, University of Quebec at Montreal), and International Business, member of various advisory and selection committees.
Phranakhon Rajabhat University - external adviser/reviewer and Member of Advisory Board for doctoral program (DBA) and proposed International MBA; teaching Advanced Business Innovation for SME Entrepreneurs (DBA).Current positions:
Associate of the Faculty, School of Business, UTS
Adjunct Professor, International School of Business, University of Economics, Ho Chi Minh City, Vietnam
Adjunct Professor, Phranakhon Rajabhat University, Bangkok, Thailand
Positions previously held at UTS include: Head of the School of Marketing (1992-98, 2005-07); Associate Professor (1990-2008); Director, Postgraduate Programs; Director, UTS/Mahidol double degree Masters Program; and, Director, Centre for International Business.
Other academic positions: Visiting Professor of International Business at both Penn State and Michigan State Universities, USA.
Teaching, research and consulting activities have been in the area of international/global marketing, with a particular focus on the internationalisation of organisations in the Asian region.
Published widely in the area - publications include peer-reviewed journal articles, contributions to books, book reviews and monographs, and conference papers and presentations. More recent research includes studies of the impact of the Internet on the internationalisation of firms in emerging markets, business relationship quality in developing markets, as well as global branding and signaling in such markets (including China, Vietnam and Thailand).
Extensive supervision experience at the PhD and Masters levels. Membership of Editorial Boards have included: International Marketing Review, Journal of Business-to-Business Marketing, Journal of International Marketing.
Pioneered and established the undergraduate and postgraduate programs in international marketing at UTS (e.g. Master of Business in International Marketing), and was instrumental in establishing the Market Strategy and Information Technology Group (MSAT) and the Centre for International Business (in association with the Australian Institute of Export). Led the establishment of a double degree Masters Program in Thailand - a strategic alliance between UTS and Mahidol University offering Business (Marketing) and Management degrees.
Established strategic alliances and partnerships between UTS and universities in Thailand, China and Vietnam.
Extensive experience in teaching courses and delivering seminars in many countries (including the USA, China, Singapore, Sri Lanka, Thailand and Vietnam). Teaching has focused on international marketing, international business, marketing management and strategy across undergraduate, post graduate (including MBA and Executive MBA), and industry-based programs.
Extensive experience in managing and conducting over 100 commercial market research projects (including feasibility studies, entry and expansion strategies) for Australian public and private sector organisations in the Asian region (as well as in Europe, South Africa and South America) over 3 decades.
Memberships of professional societies have included: Australia Thailand Business Council; Decision Sciences Institute; Academy of International Business; European Marketing Academy; American Marketing Association; The Australian Institute of Export; the Market Research Society of Australia; and, the Consortium of International Marketing Research.
Prior to an academic career, held management positions with large Australian industrial and consumer goods companies.
Current activities include:
University of Technology, Sydney - teaching International Marketing in Shanghai (UTS/Shanghai University); investigation of business development activities in Thailand and Vietnam for UTS Commercial; student recruitment in India for School of Business, UTS.
University of Economics, Ho Chi Minh City - providing advice on UEH's internationalization and development of relationships with foreign partners, advice on postgraduate business programs (including DBA and PhD programs), as well as teaching postgraduate courses in Management Skills, International Marketing (Executive MBA, University of Quebec at Montreal), and International Business, member of various advisory and selection committees.
Phranakhon Rajabhat University - external adviser/reviewer and Member of Advisory Board for doctoral program (DBA) and proposed International MBA; teaching Advanced Business Innovation for SME Entrepreneurs (DBA).- Academic
- Lecturer
- Discipline of Marketing
- LecturerDiscipline of Marketing
Dr Edward Bentrott is an expert in data science and data analytics applied to marketing. He is an experienced higher education leader as well as a leading corporate trainer of data analytics, machine learning and data literacy. He has been using supervised and unsupervised machine learning for over 25 years and was part of the original commercial implementation of the random forests algorithm.
Dr. Bentrott has experience in analytics course development and has taught statistics, economics, marketing, and analytics subjects at UTS. As an outstanding contributor to teaching and learning, he has won awards for PG instructor of the year as well as awards for teaching and coordinating very large UG subjects. He is a member of the Centre for Business Intelligence and Data Analytics (BIDA) is one of the founders of the UTS Business Analytics PG Program.
His insights into machine learning and statistical techniques have been applied in his consultation and training with numerous domestic and international organisations including CommBank, Optus, Revenue Canada, American Express, Starbucks, and Citibank. He has worked on projects with CRT Australia to detect important product and service features for rural retailers by using discrete choice methods combined with machine learning. In the not-for-profit sector, he has worked with the Sydney Heritage Fleet to determine features to increate visitation and booking of maritime vessel tours.
Dr Bentrott has authored many white papers, conference talks, and is a co-author of Marketing 6e with Elliot, et.al., a leading Australasian text in the market.
Before joining UTS, he worked in industry for 15 years as a QA manager at a large electronics company and head of Australasian technical consulting for Salford Systems (now Minitab). He is a graduate of the University of California, Berkeley (BA, Political Theory), University of Iowa (MA, Economics) and UTS (PhD, Marketing).Dr Edward Bentrott is an expert in data science and data analytics applied to marketing. He is an experienced higher education leader as well as a leading corporate trainer of data analytics, machine learning and data literacy. He has been using supervised and unsupervised machine learning for over 25 years and was part of the original commercial implementation of the random forests algorithm.
Dr. Bentrott has experience in analytics course development and has taught statistics, economics, marketing, and analytics subjects at UTS. As an outstanding contributor to teaching and learning, he has won awards for PG instructor of the year as well as awards for teaching and coordinating very large UG subjects. He is a member of the Centre for Business Intelligence and Data Analytics (BIDA) is one of the founders of the UTS Business Analytics PG Program.
His insights into machine learning and statistical techniques have been applied in his consultation and training with numerous domestic and international organisations including CommBank, Optus, Revenue Canada, American Express, Starbucks, and Citibank. He has worked on projects with CRT Australia to detect important product and service features for rural retailers by using discrete choice methods combined with machine learning. In the not-for-profit sector, he has worked with the Sydney Heritage Fleet to determine features to increate visitation and booking of maritime vessel tours.
Dr Bentrott has authored many white papers, conference talks, and is a co-author of Marketing 6e with Elliot, et.al., a leading Australasian text in the market.
Before joining UTS, he worked in industry for 15 years as a QA manager at a large electronics company and head of Australasian technical consulting for Salford Systems (now Minitab). He is a graduate of the University of California, Berkeley (BA, Political Theory), University of Iowa (MA, Economics) and UTS (PhD, Marketing).- Academic
- Masters Research or PhD student supervision
Disciplines- Marketing
- Professor
- Discipline of Marketing
- ProfessorDiscipline of Marketing
Dr Paul Burke is a Professor of Marketing and the Deputy Director, Centre for Business Intelligence and Data Analytics (BIDA) located in UTS Business School.
He is an expert in applied and theoretical aspects of choice modelling, experimental design and consumer behaviour. His work as a trandisciplinary researcher has been applied to various decision-making contexts ranging across diverse areas such as branding, corporate social responsbility, education, vaccination and health, labour market barriers and citizenship for persons with a disability. His research has even examined how bees make choices.
He has published in leading journals such as those listed on the FT50 including Journal of Marketing Research, Research Policy, Journal of Operations Management and Journal of Business Ethics, as well as A* journals in marketing including International Journal of Research in Marketing, Journal of Product Innovation Management and European Journal of Marketing. Dr Burke is an expert in multi-disciplinary and trans-disciplinary research, publishing in various top international journals including Transportation Research Part A: Policy and Practice, Educational Researcher, Teaching and Teacher Education, Appetite, Vaccine, Computers & Education and Social Science Research. Paul currently serves as Regional Editor (Asia Pacific) for the European Journal of Marketing.
Paul has been chief investigator and recipient of several grants totaling more than $4.3M including projects funded by the Australian Research Council (ARC) including an ARC DECRA, ARC Discovery and two ARC Linkage grants.
His insights and advancement in statistical techniques have been applied in his consultation with numerous organisations including Westpac, Toyota, Motorola, and Bose. Paul has also worked with several government and non-government organisations such as the NSW Department of Premier and Cabinet, NSW Department of Primary Industries, NSW Department of Fisheries, NSW Department of Education, Australian Defence Force, Association of Independent Schools of NSW and the Australian Academy of Science.
In the not-for-profit sector, he has worked with the War Memorial, and the Australian, Powerhouse, Maritime, National and Melbourne museums to understand factors that impact museum visitation. He has also been involved in projects to understand issues of retention and attrition among early career teachers employed in primary and secondary schools. He has also worked with Electroboard to determine how Interactive Whiteboards are best utilised by school teachers. He has worked with Grain Growers to examine what characteristics of wheat are valuable to millers that buy Australian wheat.
Paul is an outstanding contributor to University teaching and learning, particularly in the area of coordinating large classes, with two awards from UTS, with national recognition in the form of a Carrick Institute Citation and a second citation from the Australian Learning and Teaching Council (ALTC). He is a co-author of Business Analytics & Statistics and Australasian Business Statistics with Ken Black and others, both leading texts in the market. Before joining UTS, he was previously a full-time lecturer in Marketing at the University of Sydney. He has also worked with the CSIRO, as a research officer at Memetrics (an Internet research company), marketing manager at the Sydney University Sports and Aquatic Centre, and as a private consultant in marketing research.
He was a recipient of the ANZMAC Best Paper in Track Award for his work on ambiguous and meaningless features, the topic of his PhD dissertation. He is a graduate of the University of Sydney with a Bachelor of Economics (First Class Honours in Marketing).Dr Paul Burke is a Professor of Marketing and the Deputy Director, Centre for Business Intelligence and Data Analytics (BIDA) located in UTS Business School.
He is an expert in applied and theoretical aspects of choice modelling, experimental design and consumer behaviour. His work as a trandisciplinary researcher has been applied to various decision-making contexts ranging across diverse areas such as branding, corporate social responsbility, education, vaccination and health, labour market barriers and citizenship for persons with a disability. His research has even examined how bees make choices.
He has published in leading journals such as those listed on the FT50 including Journal of Marketing Research, Research Policy, Journal of Operations Management and Journal of Business Ethics, as well as A* journals in marketing including International Journal of Research in Marketing, Journal of Product Innovation Management and European Journal of Marketing. Dr Burke is an expert in multi-disciplinary and trans-disciplinary research, publishing in various top international journals including Transportation Research Part A: Policy and Practice, Educational Researcher, Teaching and Teacher Education, Appetite, Vaccine, Computers & Education and Social Science Research. Paul currently serves as Regional Editor (Asia Pacific) for the European Journal of Marketing.
Paul has been chief investigator and recipient of several grants totaling more than $4.3M including projects funded by the Australian Research Council (ARC) including an ARC DECRA, ARC Discovery and two ARC Linkage grants.
His insights and advancement in statistical techniques have been applied in his consultation with numerous organisations including Westpac, Toyota, Motorola, and Bose. Paul has also worked with several government and non-government organisations such as the NSW Department of Premier and Cabinet, NSW Department of Primary Industries, NSW Department of Fisheries, NSW Department of Education, Australian Defence Force, Association of Independent Schools of NSW and the Australian Academy of Science.
In the not-for-profit sector, he has worked with the War Memorial, and the Australian, Powerhouse, Maritime, National and Melbourne museums to understand factors that impact museum visitation. He has also been involved in projects to understand issues of retention and attrition among early career teachers employed in primary and secondary schools. He has also worked with Electroboard to determine how Interactive Whiteboards are best utilised by school teachers. He has worked with Grain Growers to examine what characteristics of wheat are valuable to millers that buy Australian wheat.
Paul is an outstanding contributor to University teaching and learning, particularly in the area of coordinating large classes, with two awards from UTS, with national recognition in the form of a Carrick Institute Citation and a second citation from the Australian Learning and Teaching Council (ALTC). He is a co-author of Business Analytics & Statistics and Australasian Business Statistics with Ken Black and others, both leading texts in the market. Before joining UTS, he was previously a full-time lecturer in Marketing at the University of Sydney. He has also worked with the CSIRO, as a research officer at Memetrics (an Internet research company), marketing manager at the Sydney University Sports and Aquatic Centre, and as a private consultant in marketing research.
He was a recipient of the ANZMAC Best Paper in Track Award for his work on ambiguous and meaningless features, the topic of his PhD dissertation. He is a graduate of the University of Sydney with a Bachelor of Economics (First Class Honours in Marketing).- Academic
- Career advice
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- Join a web conference as a panellist or speaker
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- Membership of an advisory committee
- Masters Research or PhD student supervision
Disciplines- Marketing
- Associate Professor
- Discipline of Marketing
- Associate ProfessorDiscipline of Marketing
We navigate through countless decisions ranging from what to eat to whom to marry, which shapes our roles as citizens, consumers, managers, and policymakers. Dr Adrian Camilleri, an Associate Professor of Marketing at the University of Technology Sydney Business School and Director of the UTS Behavioural Lab, delves into the heart of these decisions, striving to unravel their complexities and unlock pathways to improve outcomes and reduce regrets.
Adrian employs a blend of experimental and survey research methods to understand the thought processes underpinning judgment and decision-making, with a keen focus on what it means for organisations, consumers, and profits. From meal providers “nudging” sustainable diets, to financial service providers encouraging prudent retirement investing, to hospitals encouraging medical professionals to use best practice treatments, to retailers gamifying their loyalty reward programs, to consumers effectively learning from word-of-mouth, Adrian’s research is about understanding and influencing how, when, and why decisions happen.
Research contributions can be found in top-tier academic journals in psychology, management, marketing, and public policy, including distinguished publications in Nature Climate Change, Management Science, and the Journal of Experimental Psychology: General. Notably, he has repeatedly published in and now serves on the editorial board of the top-rated journal, Organizational Behavior and Human Decision Processes.
Recognised for his commitment to "marketing for good" research, Adrian was honoured with the esteemed 2022 AMA-EBSCO-RRBM Award for Responsible Research in Marketing by the American Marketing Association. Beyond his extensive industry recognition, his impact extends to the classroom where he has taught over ten thousand students the intricacies of consumer behaviour and marketing research, nurturing future leaders in the field.
Adrian’s dedication to mentorship is further evidenced by his supervision of PhD candidates and postdoctoral investigators exploring the realms of word-of-mouth dynamics and nudging sustainable behaviour. He is equally interested in spreading knowledge to people outside of academia, with his popular articles garnering more than a million reads across platforms including HBR.org, TheConversation.com, and PsychologyToday.com.
Driven by a commitment to real-world impact, Adrian actively collaborates with industry and government entities, leveraging his expertise to tackle pressing societal challenges. Supported by funding from organisations such as The Commonwealth Bank of Australia, Netflix, and the NSW State Government, Adrian's research aims to bring together academic rigour and practical relevance, embodying his core passion of bringing about positive change that makes a real difference.We navigate through countless decisions ranging from what to eat to whom to marry, which shapes our roles as citizens, consumers, managers, and policymakers. Dr Adrian Camilleri, an Associate Professor of Marketing at the University of Technology Sydney Business School and Director of the UTS Behavioural Lab, delves into the heart of these decisions, striving to unravel their complexities and unlock pathways to improve outcomes and reduce regrets.
Adrian employs a blend of experimental and survey research methods to understand the thought processes underpinning judgment and decision-making, with a keen focus on what it means for organisations, consumers, and profits. From meal providers “nudging” sustainable diets, to financial service providers encouraging prudent retirement investing, to hospitals encouraging medical professionals to use best practice treatments, to retailers gamifying their loyalty reward programs, to consumers effectively learning from word-of-mouth, Adrian’s research is about understanding and influencing how, when, and why decisions happen.
Research contributions can be found in top-tier academic journals in psychology, management, marketing, and public policy, including distinguished publications in Nature Climate Change, Management Science, and the Journal of Experimental Psychology: General. Notably, he has repeatedly published in and now serves on the editorial board of the top-rated journal, Organizational Behavior and Human Decision Processes.
Recognised for his commitment to "marketing for good" research, Adrian was honoured with the esteemed 2022 AMA-EBSCO-RRBM Award for Responsible Research in Marketing by the American Marketing Association. Beyond his extensive industry recognition, his impact extends to the classroom where he has taught over ten thousand students the intricacies of consumer behaviour and marketing research, nurturing future leaders in the field.
Adrian’s dedication to mentorship is further evidenced by his supervision of PhD candidates and postdoctoral investigators exploring the realms of word-of-mouth dynamics and nudging sustainable behaviour. He is equally interested in spreading knowledge to people outside of academia, with his popular articles garnering more than a million reads across platforms including HBR.org, TheConversation.com, and PsychologyToday.com.
Driven by a commitment to real-world impact, Adrian actively collaborates with industry and government entities, leveraging his expertise to tackle pressing societal challenges. Supported by funding from organisations such as The Commonwealth Bank of Australia, Netflix, and the NSW State Government, Adrian's research aims to bring together academic rigour and practical relevance, embodying his core passion of bringing about positive change that makes a real difference.- 12 Responsible Consumption and Production
- 13 Climate Action
- 11 Sustainable Cities and Communities
- 7 Affordable and Clean Energy
- Academic
- Join a web conference as a panellist or speaker
- Media enquiries
- Masters Research or PhD student supervision
- Collaborative projects
- Industry Projects
Disciplines- Marketing
- Cognitive and computational psychology
- Organisational behaviour
- Senior Lecturer
- Discipline of Marketing
- Senior LecturerDiscipline of Marketing
Dr. Kaye Chan is a Senior Lecturer (equivalent to Assistant Professor) in Marketing at the University of Technology Sydney, Australia, and the Marketing Department's Associate Head (Education). Kaye was formerly the Director of the Master of Digital Marketing program.
Kaye commenced her academic career after working in industry for over a decade, where she has a proven track record in managing brand portfolios, launching new products, and associated communication and engagement with a range of stakeholders.
Kaye is a passionate educator focused on work-ready skills so her students can succeed in their careers. She was the director of the new Master of Digital Marketing program and has developed and taught subjects in this program for several years. Her other areas of teaching are marketing communications, media planning, and digital marketing. She currently chairs the UTS Business School Teaching & Learning Committee and is the marketing representative on Faculty Courses Committee.
Her research interests focus on data analysis to address sustainable consumption, as well as the issues faced in media and advertising in the online environment, and how marketing communications can be used to influence and change behaviour for a socially good world. She has a published articles in Journal of Strategic Marketing, Journal of Advertising Research, International Journal of Market Research and Journal of Consumer Behaviour..Kaye plays an active role in academic life at UTS. In addition to her TL activities, Kaye is a member of UTS Academic Board (2026-2028), Faculty Board Business as well as the Business School Workload Committee who developed the UTS Business School workload guidelines.
Dr. Kaye Chan is a Senior Lecturer (equivalent to Assistant Professor) in Marketing at the University of Technology Sydney, Australia, and the Marketing Department's Associate Head (Education). Kaye was formerly the Director of the Master of Digital Marketing program.
Kaye commenced her academic career after working in industry for over a decade, where she has a proven track record in managing brand portfolios, launching new products, and associated communication and engagement with a range of stakeholders.
Kaye is a passionate educator focused on work-ready skills so her students can succeed in their careers. She was the director of the new Master of Digital Marketing program and has developed and taught subjects in this program for several years. Her other areas of teaching are marketing communications, media planning, and digital marketing. She currently chairs the UTS Business School Teaching & Learning Committee and is the marketing representative on Faculty Courses Committee.
Her research interests focus on data analysis to address sustainable consumption, as well as the issues faced in media and advertising in the online environment, and how marketing communications can be used to influence and change behaviour for a socially good world. She has a published articles in Journal of Strategic Marketing, Journal of Advertising Research, International Journal of Market Research and Journal of Consumer Behaviour..Kaye plays an active role in academic life at UTS. In addition to her TL activities, Kaye is a member of UTS Academic Board (2026-2028), Faculty Board Business as well as the Business School Workload Committee who developed the UTS Business School workload guidelines.
- 11 Sustainable Cities and Communities
- 12 Responsible Consumption and Production
- 3 Good Health and Well Being
- 4 Quality Education
- 5 Gender Equality
- Academic
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- Industry Projects
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- Join a web conference as a panellist or speaker
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Disciplines- Marketing
- Information systems
- Adjunct Fellow
- Discipline of Marketing
- Adjunct FellowDiscipline of Marketing
Grahame Dowling is one of Australia leading researchers and writers on marketing and its importance in today successful corporations and organizations.
Academic Awards
1997 ANZMEC(Australian and New Zealand Marketing Educators Conference)Distinguished Marketing Researcher - for the best academic paper published by a member of an Australian or New Zealand university in the period 1992-1996.
1999 ANBAR Citation of Excellence for the paper "Information Control and Influence in Emergent Buying Groups" Journal of Marketing (1998) with P. Dawes and D. Lee.
2003 Emerald Management Reviews selected the article "Customer Relationship Management: In B2C Markets Often Less is More", appearing in the California Management Review as one of the Top 50 articles for 2002 published in 400 world-wide management publications.
2003 Classified as one of the Top 10 authors in marketing for the period 1991-2000 in all Asia-Pacific universities.
2005 Emerald Literati Award for "Customer Loyalty and Customer Loyalty Programs", with Mark Uncles and Kathy Hammond appearing in the Journal of Consumer Marketing as one of the most downloaded articles.
An Inernational Research Fellow of theOxford University Centre for Corporate Reputations (since 2015).
Scholarship
Professor Dowling research work can be divided into four main areas.
(a) Starting in the late 70s and concluding in the late 90s, a stream of research on the adoption and diffusion of innovations that included related work on perceived risk (i.e., inhibitors to adoption).
(b) How organisations buy (with a particular emphasis on buying the services of professional service firms).
(c) Marketing management - with a recent emphasis on customer relationship management and loyalty programs.
(d) Corporate reputations - their creation and use (since 1980 to the present).
According to Google Scholar his books and papers have been cited more than 15,000 times and have an h-index of 33.
A selection of some of his more recent publications can be seen by selecting thePublications tab. A full CV showing around 100 publications is obtainable from the Discipline Group web site coordinator.
Professor Dowling has been a grant reviewer for the Australian Research Council and a reviewer for a number of academic journals:
Journal of Business-to-Business Marketing, Corporate Reputation Review (editorial board)
Australian Journal of Management, California Management Review (occasional reviewer)
Marketing Letters, Journal of Brand Management, Journal of Consumer Research, International Journal for Research in Marketing, Journal of Marketing (ad hoc reviewer)
Grahame Dowling is one of Australia leading researchers and writers on marketing and its importance in today successful corporations and organizations.
Academic Awards
1997 ANZMEC(Australian and New Zealand Marketing Educators Conference)Distinguished Marketing Researcher - for the best academic paper published by a member of an Australian or New Zealand university in the period 1992-1996.
1999 ANBAR Citation of Excellence for the paper "Information Control and Influence in Emergent Buying Groups" Journal of Marketing (1998) with P. Dawes and D. Lee.
2003 Emerald Management Reviews selected the article "Customer Relationship Management: In B2C Markets Often Less is More", appearing in the California Management Review as one of the Top 50 articles for 2002 published in 400 world-wide management publications.
2003 Classified as one of the Top 10 authors in marketing for the period 1991-2000 in all Asia-Pacific universities.
2005 Emerald Literati Award for "Customer Loyalty and Customer Loyalty Programs", with Mark Uncles and Kathy Hammond appearing in the Journal of Consumer Marketing as one of the most downloaded articles.
An Inernational Research Fellow of theOxford University Centre for Corporate Reputations (since 2015).
Scholarship
Professor Dowling research work can be divided into four main areas.
(a) Starting in the late 70s and concluding in the late 90s, a stream of research on the adoption and diffusion of innovations that included related work on perceived risk (i.e., inhibitors to adoption).
(b) How organisations buy (with a particular emphasis on buying the services of professional service firms).
(c) Marketing management - with a recent emphasis on customer relationship management and loyalty programs.
(d) Corporate reputations - their creation and use (since 1980 to the present).
According to Google Scholar his books and papers have been cited more than 15,000 times and have an h-index of 33.
A selection of some of his more recent publications can be seen by selecting thePublications tab. A full CV showing around 100 publications is obtainable from the Discipline Group web site coordinator.
Professor Dowling has been a grant reviewer for the Australian Research Council and a reviewer for a number of academic journals:
Journal of Business-to-Business Marketing, Corporate Reputation Review (editorial board)
Australian Journal of Management, California Management Review (occasional reviewer)
Marketing Letters, Journal of Brand Management, Journal of Consumer Research, International Journal for Research in Marketing, Journal of Marketing (ad hoc reviewer)- Academic
- Adjunct Professor
- Discipline of Marketing
- Adjunct ProfessorDiscipline of Marketing
Dr. Christine Eckert is Adjunct Professor in the Marketing Discipline. Christine's primary research interest falls into the field of quantitative modeling, with a particular interest in the choices made by market participants, defined broadly. She has researched on this topic across different disciplinary issues: such as the financial decision making of consumers, strategic governance decisions of innovation seeking companies, and corporate and consumer social responsibility. Her research has been published in leading business and health journals such as Journal of Marketing Research, Management Science, Journal of Management, Review of Finance and Tobacco Control.
Dr. Christine Eckert is Adjunct Professor in the Marketing Discipline. Christine's primary research interest falls into the field of quantitative modeling, with a particular interest in the choices made by market participants, defined broadly. She has researched on this topic across different disciplinary issues: such as the financial decision making of consumers, strategic governance decisions of innovation seeking companies, and corporate and consumer social responsibility. Her research has been published in leading business and health journals such as Journal of Marketing Research, Management Science, Journal of Management, Review of Finance and Tobacco Control.
- Academic
- Collaborative projects
- Join a web conference as a panellist or speaker
- Media enquiries
- Membership of an advisory committee
- Masters Research or PhD student supervision
Disciplines- Marketing research methodology
- Pricing (incl. consumer value estimation)
- Adjunct Fellow
- Discipline of Marketing
- Adjunct FellowDiscipline of Marketing
Brian Fine is founder and Chief Executive Officer of Quality Online Research Pty Ltd, and is an Adjunct Fellow in the Marketing Discipline Group of the UTS Business School.Brian Fine is founder and Chief Executive Officer of Quality Online Research Pty Ltd, and is an Adjunct Fellow in the Marketing Discipline Group of the UTS Business School.- Academic
- Senior Lecturer
- Discipline of Marketing
- Senior LecturerDiscipline of Marketing
Dr Anurag Hingorani is a Senior Lecturer in the School of Economics and Marketing. He has most recently been the Bachelor of Business Director for the UTS Business School and has previously been Deputy Head, and Associate Head (Education), of the Marketing Discipline in the UTS Business School.
Anurag teaches marketing communication and related subjects at postgraduate and undergraduate levels. He has previously taught marketing foundations and interactive communication and customer behaviour at the undergraduate level.
Anurag was a Visiting Assistant Professor and Scholar-in-Residence in the School of Communication at Emerson College, in Boston, where he taught subjects such as cultural foundations of consumer behaviour and global marketing communication and advertising.
Anurag has presented his research at national and international, academic and industry conferences on topics such as body image, skincare product advertising, advertising variation, and visual metaphors in advertising and has published related papers besides those in the areas of marketing and business education. His research has been presented at conferences of the European Advertising Association, the Association for Consumer Research, the Australian and New Zealand Marketing Academy and the China India Insights Program at Yale University. He has been Track Chair for healthcare marketing conferences in Europe and Asia and has served as a reviewer for conferences such as the Asia-Pacific Conference of the Association for Consumer Research and the Australian and New Zealand Marketing Academy Conference as well as for academic journals such as the Australasian Marketing Journal, Asia Pacific Journal of Marketing and Logistics, Journal of Marketing Education and the International Journal of Pharmaceutical and Healthcare Marketing.
Anurag is a recipient of the UniJobs Lecturer of the Year Award (2010 and 2012 nominee), the UTS Undergraduate Business Prize for Excellence in Teaching (40-100 students) (Autumn 2013, 2014, 2018), the UTS Business School Certificate for Excellence in Teaching (Undergraduate) (Autumn 2017), the UTS Business School Top Teacher (Autumn 2022, 2023) and Top Subject (Autumn 2022, 2023, 2024) Awards, the Emerald Literati Network Award for Excellence (2013 Highly Commended Paper Award) and the ANZMAC Conference's Best Paper in Marketing Communications Track Award (2016).Dr Anurag Hingorani is a Senior Lecturer in the School of Economics and Marketing. He has most recently been the Bachelor of Business Director for the UTS Business School and has previously been Deputy Head, and Associate Head (Education), of the Marketing Discipline in the UTS Business School.
Anurag teaches marketing communication and related subjects at postgraduate and undergraduate levels. He has previously taught marketing foundations and interactive communication and customer behaviour at the undergraduate level.
Anurag was a Visiting Assistant Professor and Scholar-in-Residence in the School of Communication at Emerson College, in Boston, where he taught subjects such as cultural foundations of consumer behaviour and global marketing communication and advertising.
Anurag has presented his research at national and international, academic and industry conferences on topics such as body image, skincare product advertising, advertising variation, and visual metaphors in advertising and has published related papers besides those in the areas of marketing and business education. His research has been presented at conferences of the European Advertising Association, the Association for Consumer Research, the Australian and New Zealand Marketing Academy and the China India Insights Program at Yale University. He has been Track Chair for healthcare marketing conferences in Europe and Asia and has served as a reviewer for conferences such as the Asia-Pacific Conference of the Association for Consumer Research and the Australian and New Zealand Marketing Academy Conference as well as for academic journals such as the Australasian Marketing Journal, Asia Pacific Journal of Marketing and Logistics, Journal of Marketing Education and the International Journal of Pharmaceutical and Healthcare Marketing.
Anurag is a recipient of the UniJobs Lecturer of the Year Award (2010 and 2012 nominee), the UTS Undergraduate Business Prize for Excellence in Teaching (40-100 students) (Autumn 2013, 2014, 2018), the UTS Business School Certificate for Excellence in Teaching (Undergraduate) (Autumn 2017), the UTS Business School Top Teacher (Autumn 2022, 2023) and Top Subject (Autumn 2022, 2023, 2024) Awards, the Emerald Literati Network Award for Excellence (2013 Highly Commended Paper Award) and the ANZMAC Conference's Best Paper in Marketing Communications Track Award (2016).- Academic
Disciplines- Marketing communications
- Adjunct Fellow
- Discipline of Marketing
- Adjunct FellowDiscipline of Marketing
Dr. Hillbun Ho is an Adjunct Fellow in the Marketing Department of UTS. His research interests span several marketing and management areas, including marketing strategy, buyer-seller relationships, corporate social responsibility, and social media marketing. His work has been published in top-tier journals including Journal of Marketing, Journal of Marketing Research, Journal of Retailing, Journal of Business Research, and Communication Research. His work has received several awards, including Journal of Retailing Best Paper Award (2nd runner up), Louise W Stern Award (American Marketing Association), and Institute for Supply Management Dissertation Award.
Dr Ho is adept at using multiple methods including survey, experiment, and archival data in this research. He has conducted executive training and consulted for multinational corporations, such as Research in Motion and Unilever Singapore. Before joining UTS, Dr Ho has worked for Monash University and Nanyang Technological University Singapore.Dr. Hillbun Ho is an Adjunct Fellow in the Marketing Department of UTS. His research interests span several marketing and management areas, including marketing strategy, buyer-seller relationships, corporate social responsibility, and social media marketing. His work has been published in top-tier journals including Journal of Marketing, Journal of Marketing Research, Journal of Retailing, Journal of Business Research, and Communication Research. His work has received several awards, including Journal of Retailing Best Paper Award (2nd runner up), Louise W Stern Award (American Marketing Association), and Institute for Supply Management Dissertation Award.
Dr Ho is adept at using multiple methods including survey, experiment, and archival data in this research. He has conducted executive training and consulted for multinational corporations, such as Research in Motion and Unilever Singapore. Before joining UTS, Dr Ho has worked for Monash University and Nanyang Technological University Singapore.- Academic
- Masters Research or PhD student supervision
Disciplines- Marketing
- Graduate Research Student
- Discipline of Marketing
- Graduate Research StudentDiscipline of Marketing
James has completed both a Bachelor's of Business and a Master's of International Marketing from UTS. He has a 30-year career which spans the Medical, Professional Services, International Development and Education sectors in a variety of Sales, Marketing and Business Development roles.
James has completed both a Bachelor's of Business and a Master's of International Marketing from UTS. He has a 30-year career which spans the Medical, Professional Services, International Development and Education sectors in a variety of Sales, Marketing and Business Development roles.
- 10 Reduced Inequalities
- 12 Responsible Consumption and Production
- 16 Peace, Justice and Strong Institutions
- 4 Quality Education
- Higher Degree by Research
Disciplines- Marketing
- Vocational education and training curriculum and pedagogy
- Senior Lecturer
- Discipline of Marketing
- Senior LecturerDiscipline of Marketing
Dr. TaeWoo Kim is an internationally recognized behavioral researcher focusing on technologies and human decision-making. TaeWoo earned his Ph.D. in Marketing with a minor in Psychology from the Kelley School of Business, USA. TaeWoo also has two Master’s degrees: Economics (Purdue University, USA) and Statistics (University of Iowa, USA). As one of the pioneers in his research topic area, TaeWoo’s research focuses on examining the impact of emerging technologies on human decision-making. His works were published in numerous FT50 and ABDC A* marketing and psychology journals, including the Journal of Marketing, Journal of Academy of Marketing Science, European Journal of Marketing, Journal of Service Research, Psychological Science, and Personality and Social Psychology Bulletin. His research was also featured in various media outlets, including the Wall Street Journal, Harvard Business Review, The Conversation, ABC Radio and Canada’s CBC Radio.
Dr. TaeWoo Kim is an internationally recognized behavioral researcher focusing on technologies and human decision-making. TaeWoo earned his Ph.D. in Marketing with a minor in Psychology from the Kelley School of Business, USA. TaeWoo also has two Master’s degrees: Economics (Purdue University, USA) and Statistics (University of Iowa, USA). As one of the pioneers in his research topic area, TaeWoo’s research focuses on examining the impact of emerging technologies on human decision-making. His works were published in numerous FT50 and ABDC A* marketing and psychology journals, including the Journal of Marketing, Journal of Academy of Marketing Science, European Journal of Marketing, Journal of Service Research, Psychological Science, and Personality and Social Psychology Bulletin. His research was also featured in various media outlets, including the Wall Street Journal, Harvard Business Review, The Conversation, ABC Radio and Canada’s CBC Radio.
- Academic
- Collaborative projects
- Masters Research or PhD student supervision
- Media enquiries
- Membership of an advisory committee
Disciplines- Marketing
- Lecturer
- Discipline of Marketing
- LecturerDiscipline of Marketing
Kyuseop Kwak is a lecturer in the Marketing Discipline Group at UTS, He has been teaching Marketing Research, New Product Marketing, Marketing Analytics and International Marketing. Kyuseop holds a Ph.D in Marketing from University of Iowa and MS degree in Marketing Research from University of Wisconsin-Madison. He previously worked at A.C. Nielsen as an analytical intern at Madison, Wisconsin, US and Hyundai Research Institute, Seoul Korea.
His research interests are mainly consumer choice models based on consumer behaviour and economic theory. He is especially interested in households' multiple-category choice behaviour, menu choice or product bundling choice. Kyuseop's research has been published in Journal of Retailing, Australsian Marketing Journal, Journal of Travel Research, Journal of Choice, and Journal of Marketing Thought. He also presented his research at several major marketing conferences like the INFORMS Marketing Science. .He has also received multiple teaching awards in the area of practical application of theories to business problems..Kyuseop Kwak is a lecturer in the Marketing Discipline Group at UTS, He has been teaching Marketing Research, New Product Marketing, Marketing Analytics and International Marketing. Kyuseop holds a Ph.D in Marketing from University of Iowa and MS degree in Marketing Research from University of Wisconsin-Madison. He previously worked at A.C. Nielsen as an analytical intern at Madison, Wisconsin, US and Hyundai Research Institute, Seoul Korea.
His research interests are mainly consumer choice models based on consumer behaviour and economic theory. He is especially interested in households' multiple-category choice behaviour, menu choice or product bundling choice. Kyuseop's research has been published in Journal of Retailing, Australsian Marketing Journal, Journal of Travel Research, Journal of Choice, and Journal of Marketing Thought. He also presented his research at several major marketing conferences like the INFORMS Marketing Science. .He has also received multiple teaching awards in the area of practical application of theories to business problems..- Academic
- Masters Research or PhD student supervision
Disciplines- Marketing
- Emeritus Professor
- Discipline of Marketing
- Emeritus ProfessorDiscipline of Marketing
Professor Ken Miller received his PhD from Ohio State University. Ken completed his Bachelor of Commerce at UNSW. His career includes academic appointments at the University of Utah, The Ohio State University, University of Washington and the University of Pittsburgh (Semester at Sea Program). He has held visiting teaching appointments in Europe, Asia, USA and Australia. He has taught in many areas of marketing including Marketing Research, Sales Management, Advertising, Consumer Behaviour, Marketing Decision Models, New Product Management, Marketing Strategy and International Marketing Projects. He has conducted international marketing research programs in USA, Vietnam, Thailand, Singapore, Malaysia, India and China.
Professor Miller has had articles published in the leading international marketing journals including the Journal of Marketing Research, Journal of Consumer Research, Journal of Business Research, Journal of Retailing, Journal of Travel Research, Asian Journal of Marketing and the Journal of Services Marketing.He has co-authored an Australian marketing text book which was widely adopted. He completed a text book on Marketing Research which was published by McGraw-Hill in 2008.
He has served on the national committee of the Australian Market and Social Research Society and is past Chairperson of Interviewer Quality Control of Australia (IQCA), which is an industry-wide body set up to assure minimum quality standards within the market research industry. He is a Fellow of the Australian Marketing Institute.At UTS he has served as Dean of the Faculty of Business and Head of the School of Marketing. He consults to a wide variety of Australian and American companies and serves as an expert witness. Consulting assignments have been conducted in areas including marketing research, advertising agency selection, customer relationship management, marketing strategy, market planning, market segmentation, key account management, branding strategy and brand equity management.Professor Ken Miller received his PhD from Ohio State University. Ken completed his Bachelor of Commerce at UNSW. His career includes academic appointments at the University of Utah, The Ohio State University, University of Washington and the University of Pittsburgh (Semester at Sea Program). He has held visiting teaching appointments in Europe, Asia, USA and Australia. He has taught in many areas of marketing including Marketing Research, Sales Management, Advertising, Consumer Behaviour, Marketing Decision Models, New Product Management, Marketing Strategy and International Marketing Projects. He has conducted international marketing research programs in USA, Vietnam, Thailand, Singapore, Malaysia, India and China.
Professor Miller has had articles published in the leading international marketing journals including the Journal of Marketing Research, Journal of Consumer Research, Journal of Business Research, Journal of Retailing, Journal of Travel Research, Asian Journal of Marketing and the Journal of Services Marketing.He has co-authored an Australian marketing text book which was widely adopted. He completed a text book on Marketing Research which was published by McGraw-Hill in 2008.
He has served on the national committee of the Australian Market and Social Research Society and is past Chairperson of Interviewer Quality Control of Australia (IQCA), which is an industry-wide body set up to assure minimum quality standards within the market research industry. He is a Fellow of the Australian Marketing Institute.At UTS he has served as Dean of the Faculty of Business and Head of the School of Marketing. He consults to a wide variety of Australian and American companies and serves as an expert witness. Consulting assignments have been conducted in areas including marketing research, advertising agency selection, customer relationship management, marketing strategy, market planning, market segmentation, key account management, branding strategy and brand equity management.- Academic
- Associate Professor
- Discipline of Marketing
- Associate ProfessorDiscipline of Marketing
Dr. Ofer Mintz is Associate Professor of Marketing at the University of Technology Sydney (UTS) and Head of the UTS Business School's AI in Research Business Venture Hub (a research focused initiative involving over 70 researchers). His research and teaching focuses on marketing strategy/analytics, the role of marketing in startups, digital marketing, and the impact of AI on businesses and customers.
Ofer has presented invited research talks on five continents, been awarded grants from several academic-practitioner organizations, and published research in leading academic journals, such as the Journal of Marketing, Marketing Science, Journal of International Business Studies and International Journal of Research in Marketing, and in leading managerial outlets, such as the World Economic Forum, Forbes, Mumbrella, and Harvard Business School Working Knowledge. Ofer has also written a book titled "The Post-Pandemic Business Playbook: Customer-Centric Solutions to Help Your Firm Grow" and is finalising a second book titled "Digital Marketing Analytics in the Age of AI: Strategies, Metrics, and Analysis Methods."
Ofer is the first Australian-based scholar to have his research win the Buzzell Award "greatest impact on marketing thought and practice" over the past two years by the Marketing Science Institute, which was awarded for research w/Tim Gilbride, Imran Currim, and Peter Lenk identifying the right metric(s) for the right marketing-mix decision. In addition, Ofer, along with his co-authors, was nominated as a finalist for the Buzzell Award by the Marketing Science Institute for research examining national and organisational cultural drivers of metric use for marketing decisions in 16 countries and the Academy of Marketing Science Review best paper award for research on metaverse marketing.Ofer is also quite passionate about teaching his award-winning digital marketing and marketing management subjects that have been highlighted in the media in addition to trying to get students quality jobs in this area or up-skill their current ones, and keeping contact and relationships with former students. Further, Ofer co-led/developed the Digital Marketing Management Training for Women Re-Entering the Workforce After a Career Break Program, sponsored by a grant by the Australian National Career Institute and in collaboration with UTS Future Plus, Interactive Advertising Bureau (IAB) Australia, Right Management, In Marketing We Trust, Indago Digital, and Nibble Digital.
Apart from UTS, Ofer has been on the faculty, a visiting faculty member, or researcher/lecturer at the Wharton School, Tel Aviv University, Louisiana State University, Reichman University, and University of California Irvine. He has also been an invited delegate on an Australian Trade Mission on Innovation to the USA co-led by Tesla Chairwoman Robyn Denholm and Boeing APAC President Maureen Dougherty that led to an opportunity to visit and talk with executives from leading tech firms in the Silicon Valley and Seattle regions. Further, he has been a judge for the Australian Junior Space Design Competition and is active in many academic and managerial endeavors involving marketing analytics, digital marketing, and start-up firms. Finally, Ofer has given keynote and industry presentations and also served as an expert on marketing, innovation, and strategy practices for legal matters.
Dr. Ofer Mintz is Associate Professor of Marketing at the University of Technology Sydney (UTS) and Head of the UTS Business School's AI in Research Business Venture Hub (a research focused initiative involving over 70 researchers). His research and teaching focuses on marketing strategy/analytics, the role of marketing in startups, digital marketing, and the impact of AI on businesses and customers.
Ofer has presented invited research talks on five continents, been awarded grants from several academic-practitioner organizations, and published research in leading academic journals, such as the Journal of Marketing, Marketing Science, Journal of International Business Studies and International Journal of Research in Marketing, and in leading managerial outlets, such as the World Economic Forum, Forbes, Mumbrella, and Harvard Business School Working Knowledge. Ofer has also written a book titled "The Post-Pandemic Business Playbook: Customer-Centric Solutions to Help Your Firm Grow" and is finalising a second book titled "Digital Marketing Analytics in the Age of AI: Strategies, Metrics, and Analysis Methods."
Ofer is the first Australian-based scholar to have his research win the Buzzell Award "greatest impact on marketing thought and practice" over the past two years by the Marketing Science Institute, which was awarded for research w/Tim Gilbride, Imran Currim, and Peter Lenk identifying the right metric(s) for the right marketing-mix decision. In addition, Ofer, along with his co-authors, was nominated as a finalist for the Buzzell Award by the Marketing Science Institute for research examining national and organisational cultural drivers of metric use for marketing decisions in 16 countries and the Academy of Marketing Science Review best paper award for research on metaverse marketing.Ofer is also quite passionate about teaching his award-winning digital marketing and marketing management subjects that have been highlighted in the media in addition to trying to get students quality jobs in this area or up-skill their current ones, and keeping contact and relationships with former students. Further, Ofer co-led/developed the Digital Marketing Management Training for Women Re-Entering the Workforce After a Career Break Program, sponsored by a grant by the Australian National Career Institute and in collaboration with UTS Future Plus, Interactive Advertising Bureau (IAB) Australia, Right Management, In Marketing We Trust, Indago Digital, and Nibble Digital.
Apart from UTS, Ofer has been on the faculty, a visiting faculty member, or researcher/lecturer at the Wharton School, Tel Aviv University, Louisiana State University, Reichman University, and University of California Irvine. He has also been an invited delegate on an Australian Trade Mission on Innovation to the USA co-led by Tesla Chairwoman Robyn Denholm and Boeing APAC President Maureen Dougherty that led to an opportunity to visit and talk with executives from leading tech firms in the Silicon Valley and Seattle regions. Further, he has been a judge for the Australian Junior Space Design Competition and is active in many academic and managerial endeavors involving marketing analytics, digital marketing, and start-up firms. Finally, Ofer has given keynote and industry presentations and also served as an expert on marketing, innovation, and strategy practices for legal matters.
- Academic
- Media enquiries
- Masters Research or PhD student supervision
Disciplines- Marketing
- Lecturer
- Discipline of Marketing
- LecturerDiscipline of Marketing
Shahryar Mohsenin is an assistant professor of Marketing at UTS Business School. He earned his PhD in Marketing, with a focus on Consumer Behavior, from Bocconi University, Italy.
His research focuses on consumer choice, judgment and decision-making, branding, and processing disfluency. Drawing on cognitive psychology, he primarily uses experimental methods, complemented by secondary data, to understand how consumers process information and make choices across different marketplace contexts. His research has been published in the Journal of Consumer Research and Psychological Science. His current research examines topics in branding, including brand names and brand activism, as well as how the framing and presentation of price information shape consumer judgments and choices.
He is also a member of the Australian and New Zealand Marketing Academy (ANZMAC) Consumer Behaviour Special Interest Group (CB-SIG).
My research areas are:
- Branding
- Customer Judgment and Decision-making
- Information Processing
- Cognitive biases and Heuristics
Shahryar Mohsenin is an assistant professor of Marketing at UTS Business School. He earned his PhD in Marketing, with a focus on Consumer Behavior, from Bocconi University, Italy.
His research focuses on consumer choice, judgment and decision-making, branding, and processing disfluency. Drawing on cognitive psychology, he primarily uses experimental methods, complemented by secondary data, to understand how consumers process information and make choices across different marketplace contexts. His research has been published in the Journal of Consumer Research and Psychological Science. His current research examines topics in branding, including brand names and brand activism, as well as how the framing and presentation of price information shape consumer judgments and choices.
He is also a member of the Australian and New Zealand Marketing Academy (ANZMAC) Consumer Behaviour Special Interest Group (CB-SIG).
My research areas are:
- Branding
- Customer Judgment and Decision-making
- Information Processing
- Cognitive biases and Heuristics
- Academic
- Graduate Research Student
- Discipline of Marketing
- Graduate Research StudentDiscipline of Marketing
Nathan Moore (he/him) is a Higher Degree by Research (PhD) student in the Marketing Discipline at UTS Business School. His research interests lie in understanding and influencing the patterns of consumer behaviour that impact the environment. Nathan is focussing his doctoral research on exploring the areas of consumption that are believed to have the most significant impact on climate change. His current research involves developing targeted experimental interventions (nudges) aimed at encouraging the adoption of electric cars. This research is rooted in the understanding that individual differences in attitudes and cognitive styles necessitate a dynamic approach to promoting sustainable behaviour.
Nathan joined the UTS Business School as a PhD student in August 2023 and is under the principal supervision of A/Prof. Adrian Camilleri (UTS Business School). He is co-supervised by Professor Ben Newell (School of Psychology, UNSW) and A/Prof. Natalina Zlatevska (UTS Business School).Nathan Moore (he/him) is a Higher Degree by Research (PhD) student in the Marketing Discipline at UTS Business School. His research interests lie in understanding and influencing the patterns of consumer behaviour that impact the environment. Nathan is focussing his doctoral research on exploring the areas of consumption that are believed to have the most significant impact on climate change. His current research involves developing targeted experimental interventions (nudges) aimed at encouraging the adoption of electric cars. This research is rooted in the understanding that individual differences in attitudes and cognitive styles necessitate a dynamic approach to promoting sustainable behaviour.
Nathan joined the UTS Business School as a PhD student in August 2023 and is under the principal supervision of A/Prof. Adrian Camilleri (UTS Business School). He is co-supervised by Professor Ben Newell (School of Psychology, UNSW) and A/Prof. Natalina Zlatevska (UTS Business School).- 13 Climate Action
- 11 Sustainable Cities and Communities
- Higher Degree by Research
- Collaborative projects
- Media enquiries
Disciplines- Marketing
- Consumer behaviour
- Decision making
- Food sustainability
- Associate Lecturer
- Discipline of Marketing
- Associate LecturerDiscipline of Marketing
Aristus Ochionuoha is a Lecturer in Marketing at the University of Technology Sydney.
Before joining UTS Business School, Aristus held key management positions in leading fast-moving consumer goods (FMCG) firms and academic institutions in Nigeria. His 7+ years of experience spans sales, marketing, and teaching roles. He has also occupied several leadership positions in youth-based organizations for development.
Aristus Ochionuoha is a Lecturer in Marketing at the University of Technology Sydney.
Before joining UTS Business School, Aristus held key management positions in leading fast-moving consumer goods (FMCG) firms and academic institutions in Nigeria. His 7+ years of experience spans sales, marketing, and teaching roles. He has also occupied several leadership positions in youth-based organizations for development.
- Academic
- Collaborative projects
- Media enquiries
Disciplines- Marketing
- Adjunct Fellow
- Discipline of Marketing
- Adjunct FellowDiscipline of Marketing
Dr Perrott is interested in how business and marketing strategies are formulated, formalised and managed through to the implementation phase. This interest is pursued through a broad range of activities including; the management of strategic projects; advice and consultation to senior management on strategic direction, methodology and process; research projects that investigate strategic process, management and outcomes; education and management development on all aspects of strategic management and marketing.
He has over twenty five years experience as a senior strategy consultant advising senior managers on business and marketing strategies for growth, working internationally with both private and public sector organisations such as American Express, Lend Lease, CISCO, Coca Cola, Westpac, Orica, Fuji Xerox, HCF, Federal Airports Corporation, Health Insurance Commission, ATandT, Transgrid, Medibank Private, Ramsay Health Care, Citigroup, University of Technology Sydney, Australian Tourism Authority, Insearch and the Civil Aviation Authority.
He frequently conducts public seminars on strategic management, Board governance, brand equity strategies and marketing accountability at Board level.Two major international marketing strategy advisory assignments were completed for the United Nations Commission for Trade and Development in Geneva. These involved briefings and research in the Geneva headquarters, in depth ground research in the country locations, liaison briefings, strategy reports and advisory sessions with government officials and industry managers.Prior to his academic career, he held senior marketing management positions in the industries of food, finance, petroleum and insurance. He was located in Sydney and London with American, British and Australian companies.He has held a number of positions at the University of New South Wales.
These included Director of the Centre for Continuing Education in Commerce, Manager of the Centre for Applied Marketing at the Australian Graduate School of Management and two Visiting Fellow appointments, one at the centre for Photovoltaic devices and Systems and the other at the School of Marketing.At the University of Technology, Sydney he held the position of Director, Post Graduate Programs, and lectures on post graduate and executive development programs in marketing management and strategy subjects; Marketing Management, New Product Management and Electronic Business Strategy.
Numerous papers and workshops have been presented in recent times to international conferences and academic forums in Australia, Belgium, Canada, Finland, Norway, China, France, Germany, UK and the United States. He has authored numerous papers in academic and international management publications including Business Horizons, The Journal of General Management, The Journal of Change Management, The Journal of Information and Knowledge Management and Long Range Planning.His academic qualifications gained from the University of New South Wales include a Bachelor of Commerce in Economics, a Master of Business Administration, and a Doctor of Philosophy degree in Marketing.Dr Perrott is interested in how business and marketing strategies are formulated, formalised and managed through to the implementation phase. This interest is pursued through a broad range of activities including; the management of strategic projects; advice and consultation to senior management on strategic direction, methodology and process; research projects that investigate strategic process, management and outcomes; education and management development on all aspects of strategic management and marketing.
He has over twenty five years experience as a senior strategy consultant advising senior managers on business and marketing strategies for growth, working internationally with both private and public sector organisations such as American Express, Lend Lease, CISCO, Coca Cola, Westpac, Orica, Fuji Xerox, HCF, Federal Airports Corporation, Health Insurance Commission, ATandT, Transgrid, Medibank Private, Ramsay Health Care, Citigroup, University of Technology Sydney, Australian Tourism Authority, Insearch and the Civil Aviation Authority.
He frequently conducts public seminars on strategic management, Board governance, brand equity strategies and marketing accountability at Board level.Two major international marketing strategy advisory assignments were completed for the United Nations Commission for Trade and Development in Geneva. These involved briefings and research in the Geneva headquarters, in depth ground research in the country locations, liaison briefings, strategy reports and advisory sessions with government officials and industry managers.Prior to his academic career, he held senior marketing management positions in the industries of food, finance, petroleum and insurance. He was located in Sydney and London with American, British and Australian companies.He has held a number of positions at the University of New South Wales.
These included Director of the Centre for Continuing Education in Commerce, Manager of the Centre for Applied Marketing at the Australian Graduate School of Management and two Visiting Fellow appointments, one at the centre for Photovoltaic devices and Systems and the other at the School of Marketing.At the University of Technology, Sydney he held the position of Director, Post Graduate Programs, and lectures on post graduate and executive development programs in marketing management and strategy subjects; Marketing Management, New Product Management and Electronic Business Strategy.
Numerous papers and workshops have been presented in recent times to international conferences and academic forums in Australia, Belgium, Canada, Finland, Norway, China, France, Germany, UK and the United States. He has authored numerous papers in academic and international management publications including Business Horizons, The Journal of General Management, The Journal of Change Management, The Journal of Information and Knowledge Management and Long Range Planning.His academic qualifications gained from the University of New South Wales include a Bachelor of Commerce in Economics, a Master of Business Administration, and a Doctor of Philosophy degree in Marketing.- Academic
- Masters Research or PhD student supervision
Disciplines- Marketing
- Lecturer
- Discipline of Marketing
- LecturerDiscipline of Marketing
Vivian Pontes is Lecturer at UTS Business School. Having worked in the industry with a vast range of commercial brands and government entities in Brazil and Australia, including RACQ, Bank of Brazil and Petrobras, Vivian brings over 20 years of experience in the services industries in roles entailing customer experience and market research.Vivian Pontes is Lecturer at UTS Business School. Having worked in the industry with a vast range of commercial brands and government entities in Brazil and Australia, including RACQ, Bank of Brazil and Petrobras, Vivian brings over 20 years of experience in the services industries in roles entailing customer experience and market research.- 10 Reduced Inequalities
- 12 Responsible Consumption and Production
- Academic
- Collaborative projects
- Industry Projects
- Masters Research or PhD student supervision
- Membership of an advisory committee
- Media enquiries
- Lecturer
- Discipline of Marketing
- LecturerDiscipline of Marketing
Dr Anna Sahgal received her PhD in Marketing from Macquarie University, Sydney. Anna is a lecturer at UTS. Her current research interests lie within the sphere of consumer-behaviour and consumer-culture in experiential products. Anna uses interpretive methodologies to study topics in Consumer Behaviour.
She is currently engaged in a number of research projects. Anna has several years of teaching experience in Brand management, Marketing Management, Digital Marketing, Services Marketing, Consumer Behaviour and Integrated Marketing Communications. Her teaching philosophy is based on a highly engaging and real-life problem-solving learning approach.
Dr Anna Sahgal received her PhD in Marketing from Macquarie University, Sydney. Anna is a lecturer at UTS. Her current research interests lie within the sphere of consumer-behaviour and consumer-culture in experiential products. Anna uses interpretive methodologies to study topics in Consumer Behaviour.
She is currently engaged in a number of research projects. Anna has several years of teaching experience in Brand management, Marketing Management, Digital Marketing, Services Marketing, Consumer Behaviour and Integrated Marketing Communications. Her teaching philosophy is based on a highly engaging and real-life problem-solving learning approach.
- Academic
Disciplines- Marketing