Discipline of Organisation, Work and Operations

Giuseppe lectures in workplace relations law and business law. He holds a Senior Fellowship with the UK Higher Education Academy (Advance HE) and has received national awards for Outstanding Contributions to Student Learning from the Australian Learning and Teaching Council and the Office of Learning and Teaching. He has also twice been awarded the University of Sydney Vice‑Chancellor’s Award for Outstanding Teaching.

Before joining UTS, Giuseppe held long‑standing academic appointments at the University of Sydney. He is a visiting scholar at the University of Bologna, Italy, and a guest presenter on Labour Arbitration at Osgoode Hall Law School in Canada. He serves on a number of advisory bodies, including the NSW Law Society’s Alternative Dispute Resolution Committee and its Specialist Accreditation Dispute Resolution Advisory Committee. 

Maruf Chowdhury is currently working as an Associate Professor of operations and supply chain management at UTS Business School. Prior to joining UTS as a lecturer, Dr Chowdhury held academic positions in the University of Western Australia, Curtin University, Australia and Chittagong University, Bangladesh. He has published many articles in top-tier journals of Operations and Supply Chain Management including Omega: The International Journal of Management Science, International Journal of Production Economics, Supply Chain Management: an International Journal and others. He is also contributing as a reviewer to the top tier journals of Operations and Supply Chain Management. Maruf has been successful in securing external grants from government (e.g. Department of Industry Innovation and Science) and private sector (Association of Supply Chain Management USA, Slyp, Volte). Because of his extensive contribution to research he has been recognised among the world’s top 2% of scientists in the latest Elsevier/Stanford’s author database of standardised citation indicators.

Maruf is an expert in Resilient, Sustainable and Circular supply Chain Management Modelling. His research interest includes supply chain sustainability, resilience, decarbonization, life cycle assessment (LCA), climate action, technology management for sustainability, applied operations research, and system dynamic modelling. The decision models that he developed for different research papers and funded projects are highly impactful and helped many industries to achieve supply chain sustainability and resilience in Australia and beyond. His Environmental Impact Assessment Model for digital receipt supply chain as against printed receipt helped managers and policy makers for setting climate positive actions. He also conducted research on environmental impact assessment of peer to peer renting of garments as against buying new cloth which received substantial media attention.Similarly, his economic analysis for Diabetic Association Australia helped the decision makers of national diabetic services scheme in managing costs under different programs. Because of Maruf's outstanding contribution to research he received UTS Vice Chancellor's research excellence award 2025.

Dr Chowdhury has professional experiences in different industrial settings such as Textile and Apparel industry (consultant), Petroleum refinery (procurement professional). He also received a number of awards in his career including UTS Vice Chancellor's research excellence award 2025, Curtin University publication award for prestigious journal article publications, teaching excellence award at UTS Business School and Curtin Business School, Curtin strategic international research scholarship and Dean’s merit scholarship at the University of Chittagong for outstanding results in undergraduate and postgraduate level.

Dr Natalie Cummins is a leadership expert, international writer and award-winning academic at the University of Technology Sydney (UTS), where she serves as Course Director of the Master of Human Resource Management. Her teaching excellence has been recognised through a 2015 National Citation for Outstanding Contribution to Australian Education, a 2025 UTS Citation for Teaching Excellence and Fellowship of Advance HE (FHEA), an internationally recognised professional distinction in university teaching and learning. Her expertise spans strategic human resource management, leadership, organisational culture and business storytelling.

Her work bridges academic research and contemporary debates on leadership, work and the future of organisations. She is a regular contributor to international and Australian media and professional publications, with commentary appearing in HR Executive (US), HR Director (UK), HR Leader (Australia), HR.com (Global), Times Higher Education and Faculty Focus.

Her current work examines how storytelling shapes organisational culture, leadership influence and employee engagement, and how emerging technologies such as artificial intelligence can amplify rather than replace human voice in organisations. She also researches workplace burnout and loneliness as organisational and governance issues requiring structural, rather than solely individual, responses.

Teaching Excellence and Educational Innovation

Natalie's teaching spans strategic human resource management, leadership, organisational behaviour, management and business ethics. Her approach integrates business storytelling, real-world corporate cases and innovative assessment practices to bring complex management concepts to life and create engaging, memorable learning experiences.

Her contributions to teaching excellence have been recognised through the 2025 UTS Citation for Teaching Excellence.  In 2026, she was awarded Fellowship of Advance HE (FHEA), an internationally recognised professional recognition of excellence in university teaching and learning, conferred by Advance HE, the United Kingdom-based higher education organisation.

Natalie holds a Doctor of Philosophy from Monash University, completed with an Australian Postgraduate Award scholarship, as well as a Master of Business (Research) and Bachelor of Business. She holds professional memberships with CPA Australia, the Chartered Institute of Management Accountants (CIMA) and the Australian HR Institute (AHRI).

Her broader research encompasses management systems, performance measurement, benchmarking and innovative approaches to business education.

Thought Leadership

Dr Natalie Cummins contributes to international debates on leadership, organisational culture, employee wellbeing, business storytelling and the future of work. Through research, professional commentary and management education, her work connects academic ideas with contemporary organisational challenges.

Selected Media and Commentary

Why the Burnout Crisis is Getting Harder to Fix — HR Executive (US), 2026

https://hrexecutive.com/why-the-burnout-crisis-is-getting-harder-to-fix/

Burnout is Rising Again in Australia: Why it Can be so Hard to Spot - HR Leader 2026

https://www.hrleader.com.au/wellbeing/28738-burnout-is-rising-again-in-australia-why-can-it-be-so-hard-to-spot

The Cognitive Crunch: Why AI is Accelerating Burnout — HR Executive (US), 2026

https://hrexecutive.com/the-cognitive-crunch-why-ai-is-accelerating-burnout/

Why AI is Increasing, Not Replacing, the Need for Human Leadership — HR.com Global, 2026

https://www.hr.com/en/magazines/all_articles/why-ai-is-increasing-not-replacing-the-need-for-hu_mn2uetib.html

Australia’s Invisible Workforce Risk: Governing Workplace Loneliness — HR Leader (Australia), 2026

https://www.hrleader.com.au/wellbeing/27911-australia-s-invisible-workforce-risk-governing-workplace-loneliness

How the Artist Game Opens Every Classroom Door — Times Higher Education, 2026

https://www.timeshighereducation.com/campus/how-artist-game-opens-every-classroom-door

The Bionic Storyteller: How AI Can Amplify HR’s Human Voice — HR Executive (US), 2026

https://hrexecutive.com/the-bionic-storyteller-how-ai-can-amplify-hrs-human-voice/

How Storytelling Can Turn International Students into the Most Powerful Voices in the Room — Times Higher Education, 2026

https://www.timeshighereducation.com/campus/how-storytelling-can-turn-international-students-most-powerful-voices-room

HR Must Become the Organisation’s Chief Storyteller in 2026 — HR Director (UK), 2025

https://www.thehrdirector.com/features/cultural-change/hr-must-become-organisations-chief-storytellers-2026/

Giving Employees Agency in 2026 — HR Director (UK), 2026

https://www.thehrdirector.com/features/employee-engagement/giving-employees-agency-2026/

Who Owns Workplace Loneliness? — HR Director (UK), 2026

https://www.thehrdirector.com/features/cultural-change/owns-workplace-loneliness/

The HR Skill That Will Define 2026 — HR Leader (Australia), 2026

https://www.hrleader.com.au/tech/27756-the-hr-skill-that-will-define-2026-and-how-ai-can-support-it

HR Leaders Are Uniquely Placed to Help Prevent Financial Abuse During Job Cuts — HR Leader (Australia), 2025

https://www.hrleader.com.au/people/27667-hr-leaders-are-uniquely-placed-to-help-prevent-financial-abuse-during-job-cuts

In a World of Short Attention Spans, the Best Story Wins — Times Higher Education, 2025

https://www.timeshighereducation.com/campus/world-short-attention-spans-best-story-wins

The Human Moat: Why Storytelling Matters More Than Ever in the Age of AI — Faculty Focus (US), forthcoming

Rowena is a Lecturer and Master of Management Course Coordinator at the University of Technology, Sydney Business School. Rowena's PhD, completed in 2024,  involved researching the Future of Work examining  the business and employee outcomes of Alternative Work Schedules and Flexible Work Arrangements, specifically the 4-Day Work Week. Rowena continues to research in Flexible Work Arrangements, Hybrid Working and the Future of Work.

Prior to returning to academica, Rowena had over 22 years Blue Chip Multinational experience at Coca-Cola, Unilever, and Campbell Arnotts. As a Marketing Director, she held several senior leadership positions, effectively leading and inspiring large local, and regional teams to deliver excellent business results. 

Rowena's professional and academic experiences, combined with her ongoing research provide great insight into the evolving workplace.

Dr Rebecca Dong is a lecturer in Management and the Major Coordinator for Human Resource Management (Undergraduate) at the UTS Business School. She holds a Fellowship of the Higher Education Academy (FHEA) with AdvanceHE UK. Her research is dedicated to fostering sustainable, responsible, and psychologically safe workplaces for individuals and organisations alike. 

Rebecca’s research passion centres on the micro-foundations of organisations: the psychological and behavioural building blocks that shape how people lead, collaborate, and thrive at work. At the organisational level, she investigates responsible business that considers sustainability, environmental performance, digital transformation and AI. Rebecca has authored more than 44 high-ranking academic publications, including the Journal of Business Research, Journal of Safety Research, Business Strategy and the Environment, International Review of Economics & Finance, Computers & Industrial Engineering, Regional Studies Regional Science, Acta Psychologica, among others. Her publication has been short-listed for the 2026 Nevile-Plowman Prize for the Best Article in The Economic and Labour Relations Review. Her work has been recognised at top-tier international conferences, including the from Academy of Management (AOM), Academy of International Business (AIB), Australia and New Zealand Academy of Management (ANZAM), and the Association of Industrial Relations Academics of Australia and New Zealand (AIRAANZ). Her research has been recognised as the“Best Paper” (top 10%) as designated by Social Issues in Management (SIM) Division of AOM. She also contributes to the scholarly community as editor for several journals, including Humanities and Social Sciences Communications (the only Nature Journal in Social Science; SSCI Q1), Labour and Industry, and as an editorial board member of the Economic and Labour Relations Review.

Rebecca's teaching excellence has been recognised through multiple awards, including the UTS Business School Award for Teaching and Learning, Top Teacher Award and the Top Undergraduate Subject Award. She has a demonstrated teaching history since 2015, including Human Resource Management, Career Development, Managing Organisation and People, International Business, Global Business Environment, Organisational Behaviour, Cross-Cultural Management, Sustainable Management, Transformation Leadership, Advanced Management Theory, at both undergraduate and postgraduate levels. Rebecca's educational leadership is underpinned by her publications in leading teaching and learning scholarship, including Journal of Further and Higher Education, Education + Training, Education Sciences, Education and Information Technologies and the Australian Educational Researcher. 

Outside academia, Rebecca is actively engaged in the community. She was a Finalist in the 2018 Governor's Multicultural Awards (Youth Award) in South Australia and has received the 2018 Premier's Certificate for Outstanding Volunteer Service, as well as the 2015 South Australia Governor's International Student Award for Academic Excellence.

Mihajla Gavin is a Senior Lecturer at UTS Business School specialising in employment relations and human resource management. She earned a Bachelor of Commerce (Liberal Studies) with First Class Honours and Doctor of Philosophy (Business) from the University of Sydney and is a recipient of the prestigious University Medal. Her PhD examined impacts of neoliberal education reform on teachers' working conditions and teacher union responses. She is also a former Senior Advisor at the Fair Work Ombudsman. 

Research Impact 

Mihajla’s research investigates fair and decent work in the changing world of work. She brings a strong interdisciplinary focus to her research with recent projects focused on teachers’ work, employee voice, and gender-based violence. She has over 50 publications across edited books, textbooks, journal articles and book chapters, including co-editor of the Research Handbook on Gender, Work and Employment Relations (Elgar) and Field Guide to Researching Employment and Industrial Relations (Elgar). Her work has appeared in leading journals in the fields of industrial relations, human resource management, and management such as British Journal of Industrial Relations, Work Employment and Society, Journal of Industrial Relations, Management Learning, Economic and Industrial Democracy, International Journal of Human Resource Management, Journal of International Management, and Journal of Professions and Organization. Mihajla's research has had demonstrable impact via expert testimony, roundtables and submissions to government and independent inquiries, and partnerships with industry. In recognition of her engagement and impact, she was awarded UTS Business School's External Engagement Award.

Teaching Excellence

She is a Fellow of the Higher Education Academy (FHEA) and teaches in the areas of industrial relations and human resource management. She is also co-author of one of Australia's leading and long-running textbooks on human resource management for tertiary business students, Wiley's Human Resource Management, which is used widely across universities in Australia and internationally. Her teaching excellence has been recognised through receiving multiple awards, including UTS Business School's Teaching and Learning Award and a Vice-Chancellor's Commendation for innovative teaching and fostering social impact. 

In 2022, she led the design, coordination and delivery of a new core subject in the Bachelor of Business - Business and Social Impact (21214). This subject explores how businesses can integrate social impact into the way they work and encourages students to develop their agency as future business leaders to build a stronger and fairer society. With Prof. Kathy Walsh, she developed an innovative approach of teaching social responsibility by integrating lived experiences of social disadvantage to shape student empathy and inspire action towards social change. She is the former Faculty Coordinator for the U@Uni Academy, which paves the way for underrepresented groups of students to study at university through alternate, non-ATAR entry to UTS.

Leadership and Service

Mihajla has held a number of leadership roles at UTS and externally. She was President of the Association of Industrial Relations Academics in Australia and New Zealand (AIRAANZ) in 2025 and was previously Vice-President and Secretary. At UTS, she has held the roles of Program Coordinator for the Human Resource Management Major in the Bachelor of Business, as well as Co-Chair of the UTS Business School Social Justice and Inclusion Committee. She is also Co-Convenor of the UTS Research Community on Domestic, Family and Sexual Violence. She is currently Treasurer and an Executive Committee member of the Industrial Relations Society of New South Wales (IRSNSW), as well as a member of the Editorial Boards of the Economic and Labour Relations Review and Journal of Industrial Relations

Media and Invited Talks 

Mihajla’s research features regularly in major media including The Sydney Morning Herald, Seven News, The Conversation, ABC, The Australian, The Herald Sun, Women's Agenda, and 2SER radio, as well as practitioner-focused outlets including HRM Online, EducationHQ, and union journals. Selected recent media and presentations:

•    2026:  Workplace responses to FDV perpetrators underdeveloped. Workplace Express. 4 November.

•    2026: Employers have a duty of care for domestic violence when working-from-home. But our laws are failing victims. Women's Agenda. 2 June. 

•    2026: You can't teach 'affective' empathy from a case study. Times Higher Education. 1 May.

•    2025: Invited Speaker, Domestic Violence NSW, Launch of Engaging Lived Experience and Expertise in Domestic Violence Policy Report, 14 October 2025.

•    2025: Invited Speaker, PSA/CPSU Women's Conference, 9 September 2025.

•    Domestic violence in the workplace: When the laws don’t work. The Interpreter, The Lowy Institute. 24 June 2025.

•    From Policy to Practice: DV in the Workplace. 2SER Think: Business Futures podcast. 23 April 2025.
•    Experts canvass reasons for low FDV leave uptake. Workplace Express. 10 February 2025.
•    Business partnerships tackling real-world problems for social impact. UTS LX. 16 January 2025.

•    2024: Invited Speaker, Sveriges Larare, (Swedish Teachers' Union), 26 August 2024.

•    2024: Invited Keynote, Ku-ring-gai Council International Women's Day Forum, 6 March 2024. 

•    'Double-edged sword': more technology not the solution to teacher workload crisis. EducationHQ. 26 September 2024. 
•    How effective are domestic violence advertising campaigns for preventing violence against women? The Conversation. 3 May 2024.
•    Tackle teachers’ workloads but leave lesson planning to the experts. The Sydney Morning Herald. 3 February 2024.
•    Will a four-day school week make teachers’ workload better or worse? Education Daily. 10 January 2024.
•    Workplace support for DV victims slow in coming. The Sydney Morning Herald. 14 January 2023.
•    Teachers sick of 'pointless' admin work, NSW inquiry hears. The Herald Sun. 16 August 2022.
•    ‘This is like banging our heads against the wall’: why a move to outsource lesson planning has NSW teachers hopping mad. The Conversation. 5 August 2022.

•    2022: Expert Witness, NSW Parliamentary Inquiry into Teacher Shortages in New South Wales, 16 August 2022. 

•    2022: Invited Chair, Schools Funding Conference, Centre for Public Education Research, 18 February 2022.

Dr Andrew Heys is a Senior Lecturer in the Discipline of Organisations, Work and Operations at UTS Business School. Dr Heys teaches postgraduate and undergraduate subjects in HRM, Business Ethics, Future of Work and International Business with an emphasis on Work Integrated Learning (WIL). Dr Heys also supervises doctoral students undertaking research related to the Future of Work including job displacement, surveillance and digitalisation. With a passion for modern language, Andrew is proficient in Bahasa Indonesia and prior to joining UTS in 2022 was Director of International Engagement at Macquarie University Business School. 

Before pursuing a leadership track Dr Heys was on Faculty at the Macquarie (University) Graduate School of Management (MGSM) for over 15 years. He was MBA Director (2015-2018) with oversight for the development, ranking performance and accreditation of the #1 ranked MBA in Australia. Andrew consults selectively to industry in the fields of negotiation, leadership and management and corporate communication.  Andrew completed his PhD at MGSM in 2013, his reseach focussed on the implementation and impact of 'corporate' HR into Australasian law firms. Andrew has supervised two doctoral students to completion in complementary areas of research and published this work internationally. Andrew also holds a Masters (class 1) in Interntional Studies from Sydney University and a BA in political science.

Senior Lecturer, UTS Business School

Postgraduate formation · public answerability · ethical judgment

Walter Jarvis researches how postgraduate education forms the judgment the public relies on — the capacity to be answerable to the people a decision affects, not only to an employer or an organisation’s own measures. His work asks what management education must attend to if its graduates are to exercise such judgment well, especially where values and interests genuinely conflict.

He brings extensive general management and consulting experience with local and global enterprises — engaging across the enterprise, from the shop floor to the boardroom — together with postgraduate qualifications in adult learning. At postgraduate level he works to cultivate judgment and civic disposition — including the award-winning subject Managing, Leading and Stewardship (MLS) in the Master of Management. At undergraduate level he teaches People and Organisations. His work is anchored in a civic-humanist tradition drawing on Arendt, Vico and Kant, with Christopher Winch on the formation of a civic professional, Max Scheler on the hierarchy of values, and Iain McGilchrist on attention.

Within the UTS MBA, Walter leads a line of research into how students form publicly answerable judgment — how they meet moral difficulty and come to account for those affected by their decisions. This includes the development of a group-based oral assessment and the analysis of students’ reflective work as evidence of that formation.

He is a principled early adopter of generative AI in higher education, working to a Responsible Academic Author (RAA) standard that keeps full intellectual ownership and answerability with the scholar.

Dr Sanjoy Paul is the Associate Head of School (Research) and an Associate Professor at the School of Management, UTS Business School, University of Technology Sydney, who works on supply chain risk and resilience, and in particular, on recovery modelling using mathematical models, optimisation and simulation approaches. 

Sanjoy’s research interests also include sustainable supply chain management, supply chain resilience, applied operations research, modelling and simulation, and intelligent decision-making. His work has particular application to global supply chain interruptions, for example, those experienced during pandemics, and he has published several supply chain recovery models that businesses could use during and after the COVID-19 pandemic. 

Sanjoy has published in top-tier journals and conferences, including the European Journal of Operational Research, Transportation Research Part E: Logistics and Transportation Review, and the International Journal of Production Economics, among many others. Sanjoy has been successful in securing external grants from the Department of Defence, Department of Industry, Science, Energy and Resources, Department of Foreign Affairs and Trade, Australasian Supply Chain Institute, and Meat and Livestock Australia Limited.

Sanjoy frequently contributes to television, radio, and news media through his expert opinions, commentaries, and analyses on supermarket pricing, supply chain disruptions, and other business issues. His commentaries and analyses have been published in leading news, radio and television media outlets, including The Conversation, The Policymaker, ABC Television, ABC News, ABC Radio, 2SER Radio, The Guardian, Nine TV News, SBS News, The Australian, The Daily Telegraph, news.com.au, Herald Sun, The New Daily, Independent Australia and The Daily Cargo News.

Sanjoy has received several awards in his career, including Editorial Contribution Award from Springer Nature, Research with Relevance Award from UTS Business School, Global Sustainable Supply Chain Management Award from IEOM Society, ASOR Rising Star Award, Excellence in Early Career Research Award from UTS Business School, the Stephen Fester Prize for most outstanding thesis from UNSW, high impact publications awards for publishing articles in top-tier journals, and several university scholarships for outstanding results at undergraduate and postgraduate levels. Since 2021, he has been included in the top 2% of scientists in author databases of standardised citation indicators. ScholarGPS (2025, 2026) has also recognised him as a Highly Ranked Scholar in Supply Chain (top 0.05%).

Sanjoy is an Associate Editor of two ABDC A-ranked journals, Business Strategy and the Environment and Global Journal of Flexible Systems Management. He is also an editorial board member and guest editor for several other top journals. 

Before joining UTS as a lecturer, Sanjoy served on the academic staff at RMIT University in Melbourne and, before that, at Bangladesh University of Engineering and Technology.

I am an Education-focused Academic in the Management Discipline Group at UTS Business School. I have had the awesome opportunity to engage in teaching and research for the past 25 years at universities across  Australia, New Zealand, Hong Kong, Sweden, The Philippines and Vietnam.

My general research interest focuses mainly on the sustainable strategic choices and configurations of firms towards resilience in diverse institutional environments. I am fascinated to seek answers to the big question: "How do firms, such as small and medium enterprises (SMEs) in emerging and frontier economies, forge their strategic positions to effectively manage radical changes toward resilience and sustainability in a highly volatile, uncertain, complex and ambiguous (VUCA) global environment?".    

My general teaching interests are in the areas of strategic perspectives of organisational change in the international business context and leveraging a broad range of organisational theories to understand the strategic configurations and performance of firms. I have designed and delivered undergraduate and postgraduate subjects in the fields of Strategy, Strategic Change Management, Innovation, Entrepreneurship, International Business and Organisational Theories.       

My previous professional engagements include various posts in both the private and public sectors (i.e. Commonwealth regulatory agency)  in Australia and New Zealand.

I sit on the editorial boards of Business Strategy and Environment and Business Strategy and Development - two world-leading journals in the Strategy and Sustainability domains today. 

Expertise:

National program establishment and research in corporate responsibility/sustainability and corporate governance, and positive organisational scholarship. Award winning teacher.

Detail:

From 2008 Rosemary Sainty established the National Responsible Business Practice Project funded by the Australian Federal Government (through Treasury), based at St James Ethics Centre, building a world first 'HUB' of international initiatives and local resources. These included the Australian focal points for the UN Global Compact and the Global Reporting Initiative (GRI). The Project received endorsement from the Federal Treasurer, Business Council of Australia and HRH the Prince of Wales. As the elected Secretariat, Rosemary then grew the UN Global Compact Australian Network to become the strongest corporate citizenship movement in Australia, incorporating leading Australian businesses across banking and finance, extractives, retail and professional services. 

Rosemary has completed a PhD at UTS Business School. Her doctoral research examined corporate sustainability and responsibility leadership at board level. She has published articles and spoken widely on corporate responsibility both locally and internationally. Her latest research investigates:

• the role of business schools in the preparation of their graduates, in light of the Banking Royal Commission findings, and the senate inquiry into the integrity of consulting firms practices in Australia.
• the role of purpose and stakeholder governance in Benefit Corporations (B Corps) - B Lab Australia and New Zealand. 

Rosemary is an award-winning teacher - recipient of the Vice-Chancellor' Teaching Award in 2025 and UTS Teaching Citation in December 2021. Currently lecturing on undergraduate and postgraduate programs in management, positive psychology, sustainability and corporate governance at UTS Business School.

She has played a strategic role in leading UTS's institutional response to sustainability, which saw UTS ranked 1st in the world for the University Impact Rankings for SDG 17- Partnerships for the Goals.  She was awarded the Business School Leadership Award in June 2021. 

In 2020 she co-founded the Australian Positive Organisational Scholarship Community of Practice to support researchers, teachers and practitioners who are interested in fostering positive, sustainable organisations. Currently at 1000 members.

Dr Troy Sarina is a senior lecturer in the Management department of the UTS Business School. His research interests include Human Resource Management, Higher Education teaching strategies, Strategic employment relations, Labour law and Negotiation theory and practice. He has had work published in quality journals including Industrial Relations: A Journal of Economy and Society, Journal of Industrial Relations and Asia Pacific Journal of Human Resources. He has also contributed work to international handbooks on the regulation of gig economy work, cooperative law and teaching strategies including exploratory practice. He is currently a member of the editorial board of the Journal of Industrial Relations. 

Troy is deeply committed to developing transformative teaching practices and has taught a wide ranging of subjects including Management Consulting, Strategic Human Resource Management, People and Organisations, Negotiation Theory and Practice, Change Management and Employment law. Troy has been awarded numerous teaching excellence awards throughout his career and remains committed to developing engaging and innovative teaching methods.

Prior to joining UTS, Troy worked as a Director of Teaching and Transformative Education in the Business School at the University of New South Wales and in the Department of Management at Macquarie University. Troy began his career working as an employee relations practitioner in the Australian aviation and retail sectors. He has also provided consultancy services in the areas of employee relation strategies, negotiation training and workplace training.

Dr Moira Scerri is a Senior Lecturer in Strategic Supply Chain Management.

Dr Moira Scerri is a leading researcher in strategic supply chain management, service design, service operations, service networks and performance management. She has a strong focus on innovation, inclusion, and value co-creation in complex service ecosystems. Her work brings together service science, emerging technologies, and participatory design methods to address contemporary challenges in health, ageing, and chronic disease prevention.

A pioneer in the use of elder personas and inclusive service design, Dr Scerri’s research empowers older people and other underserved populations to shape the services they use. She co-designs tools and frameworks that reveal how services can better support ageing in place, emotional wellbeing, and digital engagement.

Dr Scerri is also actively involved in cross-sectoral projects that improve service delivery for people living with chronic health conditions. Her research in diabetes care uses customer journey mapping to identify service touchpoints—such as GP visits, pharmacy interactions, allied health appointments, and digital tools—that can be leveraged to improve health literacy and promote preventative behaviours. By illuminating gaps and opportunities across these touchpoints, her work supports the design of more person-centred, integrated, and proactive service systems.

Her current research portfolio includes the role of service robots and conversational agents in aged care, virtual reality for cognitive stimulation therapy, and data-driven approaches to service productivity in health and human services. She is particularly interested in how service systems can be reconfigured to foster relational care, user empowerment, and long-term wellbeing.

As a community-engaged scholar, Dr Scerri partners with community groups, business chambers, health service providers and governments to foster collaborative multi-stakeholder approach and solutions are realised. Moira is also a community member on the Positive Aging Advisory Group (Coffs Harbour).

In the classroom, Dr Scerri integrates research-led content and real-world examples to prepare postgraduate students in operations and quality management, supply chain innovation,new and emerging technologies and service productivity using data analytics. Her interdisciplinary and cross-sectoral approach brings a distinctive systems lens to teaching and research supervision.

Stephen Schweinsberg is an associate professor in sustainable management in the UTS Business School. His research interests are in the areas of tourism academic pedagogy and religion in tourism planning. He has published two co-authored books  Ecotourism: Transitioning to the 22nd Century (Routledge) and Marketing national parks for sustainable tourism (Channel View). He has published more than 40 academic papers in journals including Annals of Tourism Research, Tourism Management, Tourism Recreation Research and Journal of Sustainable Tourism. He is an editorial board member for Tourism Review and Annals of Tourism Research. Outside of his research, Stephen has been received multiple UTS Business School Achievement Awards and teaches on the research capstone subject for the Management Masters programs. 

Anna Stephens is a Senior Lecturer at UTS Business School, specializing in organization studies, human resource management, and qualitative research methods. Her research investigates how organizations and professionals learn, innovate, and change. Working with theories of social practice,  Anna conducts largely ethnographic studies in settings including healthcare, biotechnology, consumer goods, architecture, engineering, and higher education. This approach allows her to collaborate closely with businesses, government agencies, and community organizations, translating her findings into actionable insights. Her work has been published in leading academic journals, including Human Relations, Journal of Management Studies and Regional Studies.  

Anna's current research has three key themes:

1. Learning and Change in Pluralistic Organizations: Large organizations like hospitals, universities, and multinationals are often referred to as ‘pluralistic’ because they are made up of mulitple groups with varied goals, interests, and power relations. How does learning and transformation take place in such complex environments?
2. The Future of Work: Innovative technologies and flexible work arrangements are transforming when, where, and how people work. What are the implications of these changes for individuals, organizations, and society as a whole?
3. Managerialism and the Professions: The rise of managerialism—organizing and controlling work through bureaucracy, standardization, and metrics—has increasingly impacted professional work. How do professionals experience this shift, and what are its implications for individuals and organisations?
   
   

In her teaching, Anna covers human resource management and management at undergraduate and postgraduate levels. Her classes emphasize real-world relevance, encouraging students to connect theory with practice while considering the social and ethical dimensions of their work. She integrates industry engagement into her teaching materials and assessments; for instance, in HRM Capstone, student teams have partnered on industry projects with organizations including Commonwealth Bank, Accenture, and Yum! Brands, as well as charities and social enterprises. Her industry engaged approach led to a UTS Top Subject award in 2023.

Anna holds a Doctor of Philosophy from The University of Queensland, where her dissertation focused on the collective learning dynamics shaping the emergence of industry clusters in biotechnology. Originally trained as a scientist, Anna earned a Bachelor of Biotechnology Innovation with First Class Honours from Queensland University of Technology. Before entering academia, she worked in technology commercialization and business development in the biotechnology industry.

I am a business historian at UTS Business School. I am passionate about using my research to make the world a more equal and prosperous place. I research topics on corporate leadership, business networks, accountability and workplace diversity. In 2026 I was recognized as the leading researcher in Economic History and was among Australia’s top 250 researchers by The Australian’s Research magazine.

Kyoung-Hee's research examines the relationship between social conditions and work. An internationally recognised scholar on migration and work, Kyoung-Hee's recent work has addressed how marginalisation arises and is reproduced through organisational and societal processes, as well as how racialised and culturally othered groups forge pathways towards inclusion.

Kyoung-Hee currently serves as an editorial board member of Human Relations, the Journal of Industrial Relations, and the Journal of Applied Behavioral Sciences. She has also held roles as a former associate editor of Organization and book review editor and editorial board member of Organization Studies. Kyoung-Hee's papers have been recognised by the American Sociological Association (best student paper, Labor and Labor Movements section), the Labor and Employment Relations Association (best dissertation award runner-up), the Academy of Management (best paper runner-up, Careers Division), and the Australia New Zealand Academy of Management (best paper, Critical Management Studies division).

A recipient of a US-Korea Fulbright fellowship, Kyoung-Hee has conducted projects funded by the Australian Department of Foreign Affairs and Trade, UNSW Business School, and MIT Sloan School of Management. Her research has been covered by the New York Times, The Conversation, and 2SER radio.